AllChinaBuy Spreadsheet: Maintenance and Order Status
AllChinaBuy is unavailable for new orders. Its website returns a maintenance notice citing a hacker attack that is not yet fully resolved, after an earlier pause tied to a warehouse upgrade. Existing customers should email [email protected] about open orders; lighting buyers who need to ship lamps or bulbs now should review other established agents first.
- Platform type
- Cross-border shopping agent with third-party warehouse consolidation
- Launched
- April 2024
- Parent company
- Hong Kong Taohao Wu Technology Co., Ltd.
- Primary customer base
- United States
- Peak market position
- At one point ranked as the second-largest platform in the niche
- Ordering status
- Suspended — the site is not accepting new orders
- Stated reason
- Warehouse upgrade announced in May, plus an unresolved hacker attack shown in the site maintenance notice
- Support contact
- [email protected] (online customer service is currently unavailable)
- Spreadsheet
- Functions as a product directory and guide rather than a checkout
- Fee data
- Exchange rates, payment processing fees and shipping rates could not be verified while the platform is offline
AllChinaBuy arrived in April 2024 and climbed fast, at one point holding the second-largest position among shopping agents in this buying niche. It runs under Hong Kong Taohao Wu Technology Co., Ltd. and serves a customer base concentrated in the United States. Its model followed the familiar agent pattern: shoppers pick items from a directory, the agent buys and receives them at a Chinese warehouse, then consolidates and ships them internationally with quality-check photos along the way. That model is exactly what home-lighting buyers need, because lamps, pendants and bulb multipacks rarely ship cheaply or safely on their own. The platform is currently offline, however. It paused ordering as part of a warehouse upgrade and now displays a maintenance notice stating that an ongoing hacker attack has not been fully resolved. Ordering, payment and warehouse intake are therefore unavailable, and there is no confirmed date for service to return. For readers of this lighting-focused site, AllChinaBuy is best treated as a reference rather than a working checkout. The AllChinaBuy spreadsheet remains useful for spotting models and comparing specifications, and its email address is still the route for anyone chasing an existing order.
What works well
Reached real scale quickly after its April 2024 launch, at one point sitting second in the agent niche.
Its user base was mainly United States shoppers, which aligns with the shipping lanes most lighting buyers need.
The AllChinaBuy spreadsheet still works as a browsable product directory for lamps, bulbs and fixtures.
These points describe the platform before it went offline; current performance cannot be measured while ordering is suspended.
What to check
Ordering is suspended, so no new lighting haul can be started through AllChinaBuy right now.
The maintenance notice attributes the outage to a hacker attack that is not yet fully resolved.
An earlier July resumption estimate did not hold, and no new service date has been confirmed.
Exchange rates, payment processing fees and shipping rates cannot be checked while the platform is offline.
Online customer service does not open, leaving email as the working contact route for open orders.
Third-party directory listings should not be treated as proof that a seller, voltage rating or shipping line is still valid.
Is AllChinaBuy legit?
- <p>AllChinaBuy is a real, previously active agent platform, not a shell listing. It launched in April 2024 under Hong Kong Taohao Wu Technology Co., Ltd., built a customer base concentrated in the United States, and at one point ranked as the second-largest player in the niche. The AllChinaBuy spreadsheet, meanwhile, works as a product directory and guide; it is a reference list rather than a storefront and does not ask shoppers for account credentials.</p><p>Legitimacy here is not the same as availability. The platform is offline with ordering suspended, and our testing team could not verify exchange rates, payment fees or shipping rates during this review. Anyone reading an old guide that presents live prices for AllChinaBuy should treat those figures as expired.</p>
What the maintenance notice says
- <p>Opening the site now returns a maintenance page. It states that an ongoing hacker attack has not yet been fully resolved and that the website is undergoing an upgrade and maintenance process to protect data. It apologises for the inconvenience, directs users with order questions to customer service, and lists a service email address; the online customer service widget itself does not open.</p><p>That notice follows an earlier pause announced in connection with a warehouse upgrade, when a July resumption was expected. That estimate did not hold, and no replacement date has been published, so any specific reopening day circulating in forums should be treated as unverified.</p>
How buyers would use an agent for lamps and bulbs
- <p>An agent earns its fee on lighting orders in two places: consolidation and inspection. Instead of paying separate international postage on a wall sconce, a pendant and a box of LED bulbs, you route all three to one warehouse, ask for quality-check photos and have them packed into a single shipment. For bulb multipacks that arrive in thin retail cartons, that photo check is often the difference between a usable order and a damaged one.</p><p>The trade-offs are electrical and dimensional. Fixtures built for 220V markets need attention before they reach a United States home, and large shades are billed on the space they occupy rather than their weight. A practical lighting order therefore lists voltage, base type, plug standard and packed dimensions alongside the model numbers pulled from the spreadsheet.</p>
Fees and shipping costs: what we could and could not verify
- <p>Agent pricing normally breaks down into the item price, an exchange-rate conversion, a payment processing fee, domestic shipping to the warehouse, optional service fees, and international shipping charged by weight or volumetric weight. Because AllChinaBuy is not accepting orders, none of those figures could be confirmed during this review, and we are not publishing estimated rates for a platform that is offline.</p><p>When service returns, verify the current rates directly rather than relying on directory pages, which often lag well behind platform changes.</p>
What lighting buyers should do now
- <p>Existing customers should email [email protected] with their order number, keep the correspondence, and treat refund or forwarding timelines as unconfirmed until the platform answers. New buyers should not transfer money toward an AllChinaBuy order while ordering is suspended.</p><p>If a lighting project cannot wait, compare agents that are actively processing orders and apply the same checks: live status, exchange rate, payment fee, volumetric weight rules and packing options. Our testing team rates each platform it reviews against those four cost factors plus operational stability, and we update a page when a platform's status changes.</p>
How to use AllChinaBuy
Confirm the platform is live
Open the AllChinaBuy storefront before planning anything. During this review it returned a maintenance notice and refused new orders, so check the status page again before building a lighting haul around it.
Use the spreadsheet as a catalogue
Browse the AllChinaBuy spreadsheet for lamp, bulb and fixture models, then record the base type (E26, E27, B22), wattage, dimensions and finish so the list is still useful if you order through a different agent.
Check electrical compatibility for lighting
Most lighting offers are built for 220V markets, while United States homes run 120V. Confirm voltage, plug type and whether the driver is switchable, and remember that a wrong voltage rating is not something an agent can fix in the warehouse.
Plan for fragile and bulky items
Glass shades, chandeliers and floor lamps are charged on volumetric weight and break easily in transit. Ask for reinforced packing, extra quality-check photos and a consolidation that keeps the original foam inserts.
Contact support about open orders
Email [email protected] with your order number. Online customer service does not open at the moment, so keep your email thread and any payment receipts as the record of your request.
Choose a working alternative in the meantime
If you need bulbs or fixtures now, compare agents that are actively accepting orders. Check operating status, exchange rate, payment fee and shipping cost for your destination before you commit, and prefer platforms with a long operating history.
Shopping-agent guide
<p>AllChinaBuy sits in the same category as the other shopping agents lighting buyers use: you choose a product from a directory, the agent purchases it domestically, receives it at its Chinese warehouse, checks it, consolidates several parcels into one shipment, and forwards it internationally. For a lamp, a pendant or a box of bulbs, that consolidation step is the main reason to use an agent at all, since a single fixture shipped alone is usually expensive and fragile.</p> <p>Today the practical picture is simple. The storefront returns a maintenance notice, ordering is suspended, and the company has attributed the outage to a hacker attack that is not yet fully resolved. An earlier pause was tied to a warehouse upgrade, with a July resumption estimate that did not materialize. Until ordering, payment and warehouse intake return, no new lighting order can be placed through AllChinaBuy, and no current exchange rate, payment fee or shipping rate can be verified.</p> <p>If you are working from the AllChinaBuy spreadsheet, treat it as a catalogue rather than a checkout. Pull the model numbers, base types and dimensions you want for your lighting project, note whether a fixture is mains powered or battery powered, and keep the reference list ready for whichever operating agent you end up using. For questions about orders already in the system, email [email protected] with your order number and keep a copy of the correspondence.</p> <p>When comparing any agent for lighting shipments, check four things before paying: whether the platform is actually accepting orders, the exchange rate and payment processing fee, the volumetric weight rules that decide the cost of bulky fixtures, and whether reinforced packing or extra quality-check photos are available. Our testing team applies the same checklist whenever a lighting order moves through an agent, and we flag any figure we cannot verify rather than estimating it.</p>
Frequently asked
Is the AllChinaBuy spreadsheet legitimate?
It works as a product directory and guide for the niche. It does not ask for account credentials, and any purchase you make through its links happens on another platform, so check that platform's live status and fees yourself.
Is AllChinaBuy still accepting orders?
No. The site shows a maintenance notice citing an unresolved hacker attack, and ordering has been suspended. No confirmed reopening date has been published, and an earlier July estimate did not hold.
What should I do about an order already placed with AllChinaBuy?
Email [email protected] with your order number and keep the thread as a record. Online customer service is not opening at the moment, so treat any shipping or refund timeline as unconfirmed until support replies.